Dreams - Gravesend

Customer service was excellent. She took time to listen to my needs and was ready to help

Fran and the team at gravesend helped us pick out some bedside cabinets. She didn't make us feel under pressure and they were all welcoming and lovdlt

A sad, our assistant was very knowledgable and helpful.

Really satisfied with the assistance provided by Mr. Asad and his detailed knowledge of products and courteous and polite assistance.

As soon as we entered the store we was met by an assistant who pointed us to the items we were looking for. After giving us time to browse she returned to offer advice and answer our questions. After making a decision she processed our order very quickly. We was able to get a weekend delivery in a week's time which was excellent.

I shopped at the Gravesend branch and found exactly what I needed with help from staff, including a woman called Mandy. She was very helpful and friendly, allowed me to use the mattress tester to find what’s suitable for me and showed me the different mattresses suggested to test with a pillow. I was also offered a bottle of water.

knowledge of person assisting me was very good made sure I was happy with my choice took time to find out my requirements did not rush me to purchase.Served by store manager at Gravesend

As soon as we walked into the store we were approached and asked if we required assistance. Asad was very helpful and knowledgeable, also recommended we try the sleep match and then showed us a few options.

My only issue was paying more for delivery time

When we walked in we were a bit bewildered in what we were looking for in a new mattress but after a go on the sleep match machine a few ideal mattresses were pointed out to us and their qualities explained so it made the choice easier.