Dreams - Gravesend

The lady who served us was very friendly and helpful

I had visited several other bed shops during the week but it was Amanda's friendly approach, knowledge, and interest in my needs, that brought me back to Dreams to make a purchase.

Our visit was prompted by the fact that we have already used dreams products. Having said that we were greated by a very nicely spoken smartly dressed sales assistant ( Fran 'gravesend branch ) She listened to our requirements shared her knowledge of the products we were interested in. We were not rushed or pressured into any purchase we actually left with a brochure and a quote on which we later made our final decision.

Very helpful staff , not pushy , delivery was very good , overall stress free ,

Ordered just what I wanted

The overall experience was great

We had great service from Fran, she knew exactly what we required and was very helpful. After visiting your competitor who were not very helpful at all it was a pleasure to come to Dreams and see a friendly face to deliver the service and knowledge we would expect. She was very patient as we required 2 beds and mattresses, so upon a 2nd visit to yourselves she went through the whole process again with our daughter.

The visit was a return visit as we had placed an order (which we are more than satisfied with) and had to add to this previous order. Staff greeted us with smiles and consideration to our needs.

Fran our dreams contact for the gravesend store was amazing she helped choose the right mattress

Asad was very pleasant and very helpful. we also had to go back in store at Gravesend as we made a mistake on the headboard. the staff there were very helpful.