Dreams - Gravesend

Really good customer service- not pushy but really helpful. Asad was great!

All goes smoothly, staff were friendly and helpful.

Very happy. Friendly knowledgeable staff. Made it very smooth and easy

Have used Gravesend shop several times before and have always experienced friendly and helpful staff.

I went into dreams looking for a bed I only had a small budget as I have lots to pay out for as I'm trying to start saving for a house and other bits I went into your store where I walked around looking at the options you had for sale I did't see anything jump out at first I was then approached by one of your colleagues asking for assistance I told her I was looking for a double bed but only had small budget as I'm trying to save up for house she said we have a nice double bed on clearance upstairs it's £318 but il do it for £218 for you which I was very greatful for but my budget was £200 my dad was with me and asked nicely if there was any chance it could be done for £200 which she then asked another colleague who said yeah sure OK then I was extremely happy about this service and would definitely recommend to all my friends and family. 10/10 service

We found lots of products to choose from and the staff could not be more helpful

Nice and easy sale. Good friendly sales person. Fran was very helpful and no fuss.

Customer service was excellent

I was approached in store by friendly staff who listened to what I was after and offered extra help to ensure I was getting quality products that were right for me. Two members of staff assisted in my purchase, Asad and Guy. Both members of staff were extremely helpful and friendly. Asad explained he is a new member of staff, if he hadn’t have mentioned it, neither myself or my mum would have known. He knows his stuff and was so pleasant to deal with. I did the sleep match and although there were some issues with the machine at start, both team members persisted with it until it worked properly. The placing of my order was smooth and I only have to wait 2 weeks for the bed and mattress to be delivered. I personally struggle with social anxiety and usually dread going in stores because I know I’m going to be approached. However, in store today, I felt comfortable and relaxed and was made to feel welcome. So thank you, I had a very good experience!

Company's are only as good as the products and the staff. The store we used ticked both box's - Guy was top rate.