Dreams - Gravesend

Having researched our purchase online, with the help of a helpful assistant we were able to complete our order quickly and efficiently.

Looking for a new mattress and was offered advice and guidance in a non pushy way.

Polite and understanding staff. Some of the beds were a little dirty.

Went I looking for a mattress and bought one that day. Price quoted was great so we made our purchase there and then. And collected the next day. Staff were helpful and friendly

Upon entering the store I was greeted immediately by a friendly staff member called Amanda, she asked what I required then proceeded to explain the different products to me and how I could get the most from my visit i.e. using the same pillow to try different mattresses. Amanda then gave me sufficient time to browse around the store before I made my final decision, she then very helpfully quoted me the final price so that I could think about it before deciding to purchase. Overall, I found the store to be very clean and spacious, nice and bright so that you could see the product clearly and the customer service was just what I hoped it to be. I will 100% be returning to the Gravesend store again.

The sales assistace approached us and knew exactly what we were looking for and was extremely helpful

Very friendly staff and service. Shame Dreams do not stock small double beds

very friendly and helpful

Lots of choice, assistant to advise of pricing of chosen item (as it was cheaper than labelled) also the explanation of colour coding for the mattress types. On my second visit the college was very helpful to choose a duvet and place my matresss order

Excellent service provided by John.