Dreams - Uddingston

Kathleen was very helpful and friendly. She provided us with everything we needed to make our purchase

Assistant was friendly,helpful, offered us coffee/tea,water, etc. Store was laid out well, warm & inviting. Selected our item, was ordered, delivery specified and transaction completed quickly.

We were likely to be placing an order when your staff member asked if we took out a guarantee with our last mattress as it was not yet 5 years old. We said we think so but could not remember. She checked fir us and we still had a month to go. So we put in a claim and won it. So she saved us £1500.

Great friendly service!

We were greeted by katrina when we first entered the store and we new straight away we wanted to try the sleep match first to help choose our new mattress, we approached katrina to do this and she was very friendly and nothing was an issue, she was fantastic with us and everything went perfectly, we expected to have a full afternoon trying to sort it all out and we had everything done within the hour, from choosing our perfect mattress to signing the dotted line, it was a pleasurable experienced and we can not thank katrina enough, thank you!!

Highly satisfied due to the assistance and guidance given by salesman. Very professional but also very helpful with explaining everything and great patience advising all the way to take our time. Finally got it down to a choice of two then made final choice.

On visiting the store the knowledge and helpfulness of the staff was very important. Having been let down by another bedding company after having placed an order 8 weeks previously, I was let down by them and required to find a bed urgently. The staff were great, both when I phoned the store and on visiting

Sales assistant very welcoming on entry to store and had good knowledge of products. No pressure sales either which made a pleasant change.

We were approached by Dionne soon after we entered your store in Birkenshaw and asked if we needed help. We told her we were looking for a blanket box and she showed us what was available in store. As they did not suit or measurements she showed us what was available online. We asked if she could order it for us , she said yes so after checking out other stores we returned and she placed the order. It was good to learn that delivery was free and it came ready built. All in all a successful visit

We were highly satasfied with the overall experince due to the staff member who assisted us. ( a man named Alex from the Uddingston store ) We were made comfortable and welcome and then showed a number of options and advised of the best mattress to purchase. When coming back in to order the matress we made sure we spoke with the same member if staff who was so effiecent and understood our needs. Right from first walking into the shop until we left the shop was such a pleasant day out.