Dreams - Uddingston

The sales assistant was absolutely brilliant from entering the store to leaving the store very nice mannerisms and extremely helpful with everything we asked her

I was highly satisfied with Lesley who assisted with our order. She was kind and patient and very friendly. She made us feel at ease. If every assistant was like her in every shop it would be a pleasure going in. Cant thank her enough. She asked if we would like a coffee or water and was very accommodating not only once. She made our visit a lot easier and made us very welcome.

Ashley was very knowledgeable and had refined the balance between giving us space to browse and then approaching us from time to time to assist or share information with us. This allowed a rapport to be build where trust developed, making the experience very pleasant indeed. In addition she gave us hints and tips to assist us during delivery too. I was delighted to be informed of the 2 hours window text, as this would allow me to plan ahead. However as it will be the evening PRIOR to delivery, I had to wait an extra 8days to receive my goods as I would need to know now to plan my work schedule. Whilst not a huge deal it was disappointing as the rest of the customer service was very professional, informative and pleasant. Big thanks to Ashley... she should be rewarded for her customer care.

I visited the store in uddingston on Sunday and was served by Lesley. I was astonished at the level of great customer service given and how knowledgeable she was. I was a retail sales manager for 12 years and was pleasantly surprised at the service in dreams. I never felt pressured and as I was on a look out for a bargain as such I was apprehensive visiting yet another store . The knowledge Lesley demostrated and the patience she had with my younger daughter made me return to purchase within the hour. She is a Valuable member of staff and thought you should know this. There’s not many people out there that care. She came across sincere and trustworthy and I’ll definitely recommend my experience ( which is a first lol)

The salesperson Lesley was friendly, knowledgeable and after we decided to go away and think about our choice and then returned she remembered our names. She also gave us other options which we hadn't thought of and that's what we ended up buying. The other salesperson, Ashley, who completed the order was also friendly, helpful and nice to deal with.

Knowledgeable staff

We were served by Lasley from your Glasgow branch in Uddingston. She was super friendly and very professional. Understood our needs well and adapted to what we wanted. Very happy!

The colleague was very knowledgable and took time to make sure we had what we needed.

Our overall experience in dreams was brilliant. The assistant was extremely helpful, professional and very friendly. We were advised to select the appropriate items for our bedroom so we are fully happy with our purchase.

Given a pillow with protection sheet to use while browsing the store. Also done the scientific match bed. Very good service,where you are place on the bed and it contours your body to specificially tells you the exact match to the bed suited to your body. Great setvice and very informative.