Dreams - Uddingston

Leslie the store assistant was highly competent and knew exactly what we were looking for you do not find her expertise and knowledge at many other outlets excellent

Staff were quick to spot our confusion and Kathleen put us on the test machine and then walked us through the relevant mattresses. I found this so helpful because there are so many mattresses I didn’t know where to begin .

Our assistant Lesley was very friendly and had a good understanding of our requirements. The test bed thing was a bit embarrassing as I am a fatty and the 3D image could be seen by other shoppers. although Lesley did give us privacy at that time. But my wife and I did have a giggle at the image. Must say it was a good shopping experience.

We came in store just to have a quick look as our toddler was soon to be due a nap so was a bit fractious. The helpfulness of the member of staff that served us led us straight to what we were looking for so we just went ahead and placed the order. She was also great at helping to distract the troublesome toddler who was a bit fed up. This wasn't the first shop we went to but in other stores we had eye rolling at the fact we brought our child along, so we appreciated the kindness and patience. Nothing felt too heavy on a sales pitch as that literally pushes me out the door because the intense hard sell drives me crazy. Instead we got, a great person helping us who didn't treat us like a commission on the cards and ultimately that's why we went ahead with the purchase when we were only looking.

Friendly and professional service but without being overbearing! Was allowed to browse the store without being followed or pestered and when I needed help, staff were there to advise. This is so important as overbearing shop staff are very off putting!

Kathleen your sales assistant gave us excellent service throughout

Lesley,the sales assistant was very helpful, knowledgeable and pleasant. Answered all our questions and overall provided an enjoyable experience...not a term I usually use to describe a shopping experience!

From the moment I entered the store I felt welcomed by all staff especially Alex. He made it easy to choose my new mattress and bed and was a pleasure to deal with. I will reccomend Alex and Dreams to friends and family.

Friendly welcome from Kate, social distancing was noted made me feel valued

Great service and very knowledgeable about the products