Dreams - Uddingston

We have never purchased a bed in store before as we have always made these purchases online. So I was very surprised by the warm welcome we received from staff and the layout of the showroom. After walking round the showroom we realised we were unsure of were to start looking for the type of mattress we were looking for when we were approached by staff member Dionne. She was very friendly and asked a variety of questions about what we were looking for and made very well advised recommendation for products which would suit our requirements. Not only did Dionne help us find the perfect matters, she also helped us find the perfect bed base (colour and style) and mattress topper which will help us stay cool during the night. Once we had decided on what we were purchasing Dionne advised and arranged exatra coverage and services they could provide such as delivery, construction and disposal of our old bed. Overall a process that I thought would take a good few hours and a few different stores, was over in less than an hour due to the professional and efficient assistance from Dionne.

The assistant Alex was very helpful

ALEX WAS VERY HELPFUL AND THE SALE PROCESS WAS QUICK AND EFFICIENT

Customer service and choices available.

Ashley was courteous, helpful, informative and able to answer our questions readily.

Salesman Alex was very informative. Took time to help me decide on my purchase. Made the experience of visit a pleasant experience

The sales agent Dionne was fantastic and a credit to dreams as a customer ambassador

The staff were very personable and not pushy at all as in other stores. Coffee was lovely :) After the purchase, we realised I could use my DDS card and refunding the discount was no problem at all - they couldn't have been any more helpful.

Excellent service and managed to buy a lovely bed and mattress at a great price.

Great customer service with a great member of staff