Dreams - Uddingston

Alex was very professional but at the same time warm and friendly. I had originally just gone window shopping and ended up buying not only a bed but an ottoman, pillows and a duvet. This is all down to Alex and his knowledge and advice, even my husband who is the most reluctant shopper in Scotland was very pleased with the whole experience. I would not consider any other store for future purchases. Well done Alex!

Katrina was the assistant that served my husband and myself . Great customer service , very knowledgeable,

The colleague was very knowledgeable about the product and spent time with us till we made our decision. Very Satisfied.

Kathleen (who served us) was extremely attentive, knowledgeable, and helpful.

Having previously visited other Bed Stores we found the welcome we received from Jon McKnight (Sales Asst) as soo as we walked into the Dreams Store at Birkenshaw near Glasgow really helpful an we relaxed, another sales assistant helpfully brought us a Tea and Coffee as John explained the variations in the TV Beds we were interested in and then explained the colour coding and the different type of mattresses giving us time to try each out before making a final decision. We were sold on the idea if we did choose a mattress that later we found out to be unsuitable, we could after a period of 30 days, return it - what an excellent idea! It was expensive ... much more than some of the other stores that sell TV beds, AND it wasn`t in the Dreams sale, whereas TV beds were included in some other bed stores sales so that was disappointing but was not the fault of the Sales Staff, so that is the only point I would make if I should recommend Dreams to family or friends. We also took up the 8 years Ins Guarantee Policy (fingers crossed you mean what you say should we ever need to claim it!). Well done to Jon McKnight and staff at Dream`s Birkenshaw Store!

This is our second purchase from Dreams which has been a result of our first experience .A very helpful gentleman (Colin)although a relatively new member of your staff very knowledgeable.

Extremely pleasant and informative staff. No high pressure sales staff which is good. I normally walk out a store if the pressure selling starts.

The assistance I received when entering the store was welcoming, I never felt once that I was being pestered, the sales assistant showed me numerous beds to try out, and then let me try them out again, she never once tried to sway me to take a certain bed, just explained the benefits of each bed, and left it to me to make up my own mind

Your sales assistant John was exceptionally kind, patient and helpful. He put our needs first without any feelings of pressure, and genuinely seemed to care for our comfort and health. He is a credit to your company.

Jon McKnight was absolutely brilliant . His knowledge of the products was superb and he was helpful and patient without being pushy. Also Julie in store was a gem for keeping the kids entertained while we spoke to Jon . Overall the experience we received in store was one of the best we have had.