Dreams - Uddingston

Very clever way of narrowing down the choice to meet your individual taste - meant then you could spend time trying out beds within that style range - which were all colour coded. Very quickly funnelled down to the ideal bed for us - took 20 mins and I thought it would take hrs

The sales assistance was prompt onour arrival. She helped us with the trial of the beds we were thinking of- letting our daughter lie on them with a pillow. The order was processed quickly and delivered quickly. The assistant proposed the cover- which we bought and our daughter welcomed the pillows at 50% off (though we paid!). The assistant was very friendly throughout.

The sales assistant Kathleen was excellent throughout our visit.

We went in and Alex (Glasgow store) approached us and wasn't pushy at all , offered us refreshments which we kindly declined first time round , he left us to browse we appreciated as we had left other stores due to pushy sales. We left discussing what we had seen and decided to return to look again which again Alex approached again welcomed us back offered more assistance and helped us buy the bed

Fast efficient service from an engaged colleague

Excellent service staff very knowledgeable and extremely helpful.

We have bought all 4 of our beds from Kate in the Uddingston store and will continue to buy from Kate. She is great with our 2 boys and entertains them when we are there. All in all great customer service!

The advisor in store was extremely helpful and checked delivery times whilst when I had chosen my bed whilst I was looking at the mattresses. On selecting my mattress, we were then taken to the desk to commence ordering and the advisor was extremely helpful and explained the different guarantees and times. I was offered a mattress protector when taking the 8 year guarantee but unfortunately the mattress protector offered was not available in store. Instead of leaving without one, I was given a mattress protector of a better quality instead. I believe the advisor who helped me through my purchase was extremely helpful and went above and beyond to ensure I was satisfied with my experience.

Found what I was looking for with the help of the sales man. Lots of information about products available to see without needing to ask anyone. ll my questions were answered.

We were very satisfied with Ashley who sold us the bed, she made choosing the frame and mattress very easy and clearly knew what she was taking about. Very happy overall.