Dreams - Uddingston

I already have a king size bed from dreams approx. 2 years ago but my husband passed away 6 weeks ago and I found the bed too large. As I have had no problems with Dreams in the past I knew that I would get the best service for my needs. The only disappointment I had was that the store in Cumbernauld had closed down and I had to travel to Uddingston, and as I am a pensioner I had to rely on relatives to take me there.

Visited the store the day before my purchase. ASHLEY spent plenty of time with me helping me decide what type of mattress was right for me. There was no sales pressure and I left the shop to have a think about it and went back the next day and made the purchase.

Ashley was excellent. Great people skills.

The service provided by Ashley

Ashley helped me choose what was right for me. There was no sales pressure and i went home had a think about it and came back to the store the next day and bought the mattress.

I talked to 3 of your members of staff, john/johnathan, kathleen and julie. All were fantastic. They took the time to listen to my needs and wants, they werent pushy and offered assistance and opinions. They were very knowledgeable and offered me a few options before i selected my choosen bed and matress. They talked me through the delivery process and how to get rid of my old mattress

The staff member that helped us was Dionne at the Uddingston store. She listened carefully, offered choices, clearly knew her stuff and was both friendly and helpful. She made the process very easy for us and yet also provided excellent information about options.

We were served by a very knowledgeable and friendly assistant who helped us make the correct decision about the bed we purchased.

The staff within the store were extremely friendly and knowledgeable. The fact that our 3 year old was allowed to climb onto and try out his mid sleeper before buying the product was beneficial as it meant we knew he would be able to climb in and out of bed. We felt the whole products accompanied by the option to have ot built at home at a competitive price and within 4 weeks was very appealing. The way we were welcomed and the attentiveness of the staff to help us was a major point when we decided to purchase a bed for our 3 year old son.

From the moment we walked in Joe was friendly and helpful without being intrusive. He took time to find out our needs and price range and explained the products well. He was knowledgeable, very helpful and went above and beyond, even offering us a cup of tea.