Dreams - Uddingston

The friendliness of the staff and the time spent explaining all about my purchase

Very friendly staff and helpful

Dionne was very helpful, much appreciated she let us have a look around before coming back to us

VISITED WITH MY MUM,ALEX,WHO HELPED US TO LOOK AROUND AND ASKED MUM WHAT KIND OF MATRESS ETC THAT SHE LIKES,GOT HER TO TRY A FEW OUT AND TOLD HER TO TAKE HER TIME,VERY ATTENTIVE,DIDNT TRY TO TOUT ANYTHING TO HER THAT WOULDT BE ANY GOOD TO HER.GREAT SERVICE,AND FIRST CLASS,ATTENTION.

Customer service was very good. Felt that I was valued as a customer.

We were not quite sure what we wanted and were looked after by an extremely pleasant and knowledgable assistant, Dionne, who suggested we try the Tempur bed cubicle and even made us coffee!! We had loads of questions and tried all the beds and pillows. They also suggested we enter the Tempur Challenge for the free travel pillow which we did of course! We were also given leaflets, prices and informed of all the special offers that we would qualify for and then we went home to discuss our options. On returning the next day we were greeted like long lost friends by several members of staff who had seen us the day before. Dionne was there with more coffee and even the staffs Ferrero Rocher choccies were on offer!! We were made to feel our business was important but they wanted to be sure we bought the right bed for us, not just the most expensive. We did buy a Tempur divan, pillows and mattress protector and are really looking forward to their arrival, thanks!!

Store assistant was very knowledgeable about mattresses and was able to direct to several products which enable us to make our choice.

Assistant was friendly as well as professional and knew his subject very well. Was very helpful.

The staff helped, very friendly and knowledgable

The customer advisor was extremely helpful, explaining the products. She took lots of time to listen to my needs and responded with all of the necessary information I needed. It was a very relaxed atmosphere and I did not feel pressured to make a decision right away. I returned back to the store after browsing elsewhere and being so impressed with the customer service I received and the price of the products.