Dreams - Uddingston

Each staff member worked together as a team to provide a fantastic service. Each one individually attended to me guided me and advised me on what would be best product to suit my needs.

The assistants left us to browse without pushing to get a sale. When we asked for help it was no problem to answer any questions we had. The store was well set out and didn't feel cluttered.

I'm particularly impressed on my visit to Uddingston store. It was a delight to business there. The staff were courteous,especially Kathleen.

The staff could not have been more helpful,very friendly and knowledgeable about your products.We were offered a coffee while we completed our order,made us feel very welcome and comfortable,your salesman Chris was very easy to talk with and advised us very well in my opinion.

Very courteous, friendly staff who showed me all options available to me. At the end the choice was mine, they did not sway me in any way to my decision.

We were given time to wander around the store without being harassed by sales staff which I find extremely off putting. Staff were very courteous and helpful. We were assisted by Kathleen who took time talking to us about what we were looking for and why.

We were attended to by Kathleen, who was extremely knowledgeable about the products. We purchased the Chantilly SK mattress which we are delighted with. We asked advice on pillows and were delighted with the knowledge Kathleen shared, it was truly educational. We purchased 2 Tempur pillows, one of which "Cloud" and the other "Traditional". We cannot wait to try them once our mattress is delivered. We purchased our bed and mattress at Dreams around 10 years ago and are glad to be back to purchase another mattress at Dreams.

We were not followed around the store or 'harassed' in any way, but when we wanted info and advice, Dionne was on hand and was very, very helpful. All our issues were addressed and we feel we have the bed we need.

Chris, the young man who tended to us was very friendly, knowledgable & patient with us (and our 2 young children). He made it very clear what the structure of the beds were with the colour coding & also when we told him our preference, leading us to what we wanted. Due to us having to 2 kids with us, a few things were offered to keep the kids occupied, allowing us to pick the perfect mattress in peace...Chris & store manager Julie, were excellent in this capacity also, which lead us to have a reasonably stress free Saturday afternoon!! The sheer ambiance in the store & the friendliness of staff, who knew their stuff, was fantastic!! Would definitely reccomend & will use a Dreams again in the future!!

Very impressed with store adviser and update of delivery repeated many times up to bed arrival. Delivery men most helpful as mother is pensioner.