Dreams - Uddingston

Customer advisor Jake was pleasant and the store mgr is a real credit to your company,

Friendly approachable staff who were not overly pushy as is prevelant in some stores these days. layout of store and colour coding on the beds a great help in selection process.

The sales assistant was well presented, efficient,polite and very helpful. She listened and understood the description of what we needed.

Julie was very knowledgeable and helpful. And made our daughter feel very special whilst choosing a new bed.

The assistant answered all my questions was very helpful friendly even made me a coffee would definitely recommend Dreams to family and friends top class x

We were warmly welcomed as we entered the store and as soon as we had shown interest in a particular bed Kathleen approached us offering help. We enquired how long it would take for delivery and Kathleen was able to tell us quickly that it would take 3 weeks. We left, but returned to the store soon after deciding we would purchase it and Kathleen quickly took our details and offered us insurance and the choice to get the bed delivered for the weekend which was perfect. Our service was quick, friendly and very helpful.

Alex helped us choose a mattress that was right for us. He advised on the different types, price ranges etc. And recommended a few for us letting us take time to try them out. We were given a coffee too. He was lovely and very helpful

Dionne was very friendly. She made us comfortable as soon as we arrived and took time to understand our needs. She was clearly very knowledgeable in the current and previous stock items of Dreams and also comparatively to competitors. I wasn't planning on making a purchase during my visit but my partner and I discussed it and agreed that Dionne was so great in dealing with us that we would like to give her our custom. We even ended up spending much more than intended as we felt that we had found the right product for us. Slight mark down on cost as the product was expensive and due to being a mattress I will be unable to comment on value for money until I receive it and test it at home but trust Dionne that I will be satisfied. I don't think I would have got a better deal on the product chosen which is why we proceeded with the purchase so quickly.

Chris, the assistant who helped us, was very knowledgeable and helpful without being pushy.

I was assisted by Dreams Colleague Jake who came to help me. I knew the bed that I had wanted as I had visited the store a month before but I wasn't sure of the mattress to get. I gave Jake a price range and he was able to show me the options. The sale was very relaxed, not pressured and the paperwork process was very well explained along with options of getting the bed assembled. I was offered tea/coffee during the paperwork which I thought was a very nice touch and even the other members of staff were attentive. I would highly rate this store and its staff.