Dreams - Uddingston

Knowledge friendly member of staff

Fast friendly service

The staff member who we dealt with in store, Ashley, was helpful, knowledgeable and put us at ease throughout our time in store. Ashley helped us understand the mattress choices and then gave us time and space (and coffee!) while we wandered round and chose the mattress we liked best and bed styles we preferred. She stayed close enough to us to be on hand to answer our questions when we were ready to ask them but not so we felt pressured or forced to make a decision. The whole process from start to finish, including conversations with other team members while completing our purchase, was seamless and left us with an excellent impression of the store and the team. We would recommend Dreams over other stores we visited that day - where we felt far less at ease and more pressured to make a purchase.

I was highly satisfied because of the assistance given by your representative "Alex". He was very knowledgeable on the products and explained the details of each of the matresses available. He gave me time to try each mattress for suitability, I didn't feel rushed at any point of the transaction process. As a result if I needed any further items I would certainly return to Dreams, but not yet, not yet.

I had a budget in mind for my whole order and Ashley ensured she stuck within that limit whereas at Bensons for Beds they went way over my budget and completely ignored what i said.

We found the bed we were lookin for

I was very impressed with service I received . The assistant was extremely helpful and very pleasant. She knew exactly what I wanted and where to find the item in the store. I wouldn't hesitate in recommending this store to anyone.

Got what i needed

As soon as I walked in a friendly salesman made his way over and asked if I needed help. He explained the differences in the mattresses and let me try them all out whilst telling me which he thought would be of use and which wouldnt. A colleague of his was also watching out for my 3 & 4 year old. A great visit to the store all round!

Extremely nice girl girl Dionne who dealt with me. I knew what I wanted before I went but she still took time to explain the product. Even got a cup of cpffee.