Dreams - Uddingston

I was attended to by Alex and he could not have been any more helpful.

Kathleen Sales Assistant was fabulous. She was extremely helpful, knowledgeable and cheerful. Dreams are very fortunate to have Kathleen as a staff member.

A welcoming open, clean space. All memebers of staff were very friendly. Alex was very knowledgeable and put us at our ease. We didn't feel pressured at any time during our vist and we were given plenty of time to try the mattresses for comfort. We didn't expect to place an order on this particular visit but we felt so relaxed with no hard sell.

Excellent customer service as usual

The salesperson Ashley was excellent and spent time understanding what I was looking for. She also showed me the difference between products and ensured we got what we were looking for

Your sales person was Excellent in every aspect of our requirements.

Dionne was wonderful and stayed late to serve us, even though we got stuck in traffic - I get panic attacks with strangers but she put me at her ease and was lovely to speak to on the telephone. She did not rush us even although she stayed an hour past the time she was due to finish. She was very knowledgeable and did not put any pressure on us. She explained everything in full and was very helpful with the questions we had. She understood my physical problems and encouraged us to try the beds so we could make an informed choice. We both greatly appreciated her patience, knowledge and, most of all, her kindness. She is a great asset to your store.

Ashley, the sales assistant was very patient and knowledgeable. She paid great care and to our needs, she very kindly offered tea or coffee. Other assistants on shop floor stopped for a chat too and offered their advice. I'm now waiting for my delivery and I'm sure they will be as charming as store staff..

Ashley was very helpful and full on knowledge about the product and The guarantee s that could be purchased additionally. Ashley also provided great knowledge of mattresses and gave us information on the beds that come with TVs which we are hoping of purchasing in the near future.

During our visit to dreams we received all the information we required to test and purchase our mattress. We also received a high level of customer care when choosing our pillows and mattress protector. Our check out was fast and easy. Delivery was scheduled for a week away and on the day of deliver as promised we got both a text message and a phone call in the morning to let us know the expected time of delivery and it came within that period. Overall we felt our experience at dreams was both welcoming and efficient.