Dreams - Uddingston

The experience we had a dreams ws very good the sales assistant Kathleen was lovely, and helped me pick out 2 beds.

The staff where welcoming very happy to help and gave loads of information and went the extra as we had our kids in store with us. Extremely happy with the full service and from Kaleem whom could be anymore helpful today.

I was looked after from entering the shop till leaving from very polite and knowledgeable staff. They were very helpful and didn't push any sales on me.

We visited the abbotsinch store and the service wasn't great. The manager told us there were no beds (trafalgar, king size). He was also a bit dishevelled fir a manager to be honest. We phoned the birkinshaw shop and spoke to Ashley. She couldn't have been more helpful and friendly. Took our deposit over the phone, then we went to the store. What a difference in Service. Both Ashley and her manager Julie, great service and arranged our delivery, despite computer problems at the weekend. Just waiting for our bed to be delivered on 16th December as promised , pre Christmas delivery. I would recommend friends to visit Birkinshaw, but not Abbotsinch I'm afraid.

Happy with wide variety of mattresses available and how colour coding helped fr quick choice . It also helped easy choice within my budget. Chris, the sales assistant was very pleasant and very helpful when I made my purchases, liked displays around floor of shop.

FRIENDLY STAFF VERY KNOWLEDGABLE

This is not my first experience with Dreams and I will always come back to Dreams for future purchases. On this occasion, I was a bit lost with all the different bed options and your staff member Pedro explained it all so I could understand it. He was very patient in letting me try a number of options and a number of recommendations. He even recommended a different type of pillow due to the way I slept which felt much better also. Thanks for all your help Pedro!

Dream Colleague's name was Dionne, I found her incredibly helpful & she came across like she knew the product & the options too. I was purchasing a bed for my mother and Dionne put my mother at ease throughout, she made my mother a cup of tea. Therefore when myself, mother or anyone else I would easily recommend Dionne as a point of contact.

Short and sweet. Assistance was excellent and the whole process was very quick.

Was so happy with the service that Pedro provided us we asked him what we were looking for and he helped us pick the best bed for our 2 and half year old boy, we defo be back to get another bed or recommend friends and family to go to him