Dreams - Uddingston

The service was friendly and informative without being too pushy.

I was highly satisfied due to the service and product knowledge that the sales advisor had.

The staff wew extremely helpful and very patient as we were in the store to buy a divan for one of our service users who has learning difficulties , this made no impact on the chap serving us as he was very patient and understanding which was a great help. The chap who was attending to us was also new and had to ask other colleagues for advice from time to time but again both were very helpful and extremely courteous , i would defi ately reccomend that particular store to my friends and family as wedid not feel rushed or pushed in any way and the main thing again was my service users they were made to feel very comfortable and at ease , which is the way iyshould be but u fortunately not always the case nowadays. So we are delighted with the zervice just waiting on the new bed being delivwred .

We were approached by Pedro shortly after entering the Store and offered assistance. One or things he was unsure about, but rapidly got the information we required. He was king and considerate towards us my Husband has health problems and he was very patient at giving him time to try out the different beds.

Friendly staff Plenty of information given

Chris took the time to explain the differences in mattress types, listened to what we were looking for, got pillows to allow good testing of the various mattresses. Best of all after doing this there was no pressurised sales pitch. We were allowed to try out the various mattresses and then approach Chris for any other queries before deciding to purchase our Bed, Mattress and Pillows

I was extremely satisfied with my experience today from the moment I entered the shop until I left the knowledge of the assistant was second to none he really knew about all the products I was looking for and was extremely greatful for his help in finding the bed I wanted.well done to him

Kaleem was the assistant who helped me with my purchase. He was knowledgeable and explained the differences in similar bed types. He was thorough in describing the workings of the bed and listened to the reason for my purchase and confirmed its suitability for me. Kaleem was helpful, pleasant, thorough in his description and knowledge of the product. Given the way I was treated during the sale I suggest that Kaleem is a credit to your company.

The Sales Assistant who attended to us was highly knowledgeable considering he has only been in the job approximately one month. He was attentive, listened to what we wanted, didn't try to make us buy something we weren't comfortable with. He was polite, hospitable offering us tea or coffee. The young gentleman's name was Chris and my husband and I feel that he is an asset to your company and that he has been provided with expert training in such a short space of time.

This was because Dionne guided me to what I asked to see and showed me other alternatives.