Dreams - Uddingston

The Sales Assistant who attended to my husband and I was very knowledgeable on the subject of mattresses and beds and didn't force us to make the wrong decision, particularly as told us he has only been with the company about a month. He was very patient and understanding as it has been quite some time since we purchased a bed or a mattress. He listened to our comments and views and showed us mattresses he felt would be ideal for our sleeping habits and let us make the decision. He was attentive and a real credit to your company and because of this young man we didn't go away and look at other stores.

Chris, who assisted us, was very welcoming when we came into the store. He was very knowledgeable about the range and the types of mattresses on offer. He took time to get to know what sort we were looking for and showing us round the range. He was happy for us to take time to try out various types. On another note we had brought along our 3 children, (highly vocal and excitable children!!!) They did not seem to phase them at all, asking them if they would like to try out the different beds and allowing them to join in the experience. Only problem I could see was that the tempur experience room area didn't have a lockable door :-), this may have made the experience even more relaxing. The children were given balloons and involved with the service.

Assistant very knowledgeable. Did not feel pressured to buy.

I found all the staff welcoming and friendly and I have shopped in dreams before it where I like to get my beds they are of good quality and I am always satisfied

Staff were incredibly helpful without being too pushy- they gave us the time to look around and were helpful when required. They allowed us to try and match furniture colours with bed frames. They also offered us a tea/ coffee as we had been in the store for a while due to the number of products we were going to buy.

Great standard of service with a good knowege of the product and it's range.

Michelle and Dionne were very helpful and knowledgeable in your product range and encouraged testing of mattresses to get the one we eventually picked without pressurising us into buy.

Team member was friendly very helpful. Products and quality was excellent. Store well laid out easy to find what we wanted team wax approachable and focused.

Julie the store manager and the trainee manager were amazing they spent the time with me to ensure I picked the right bed for me, I also got my tea, they chatted, they were very friendly and the customer service was excellent

Friendly staff, made to feel welcome and at home. made us a cup of tea and chatted, didn't feel like they were trying to sell us anything, just being helpful.