Dreams - Uddingston

5054 ratings
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Location

Birkenshaw Trading Estate, Rannoch Road,
Uddingston, SL G71 5PR

Samuel R

By Samuel R | 4/30/2016

The assistant Christopher at berkinshaw estate was pleasant and very patient with my daughter. He was knowledgable about products and spent time helping us with our options. If he had not been as helpful I'm not sure we would have bought a bed that day. We had shopped in other stores but had not had as good support. Very good worker.

Caroline P-H

By Caroline P-H | 4/30/2016

I was in the day before with my brother who purchased a TV bed with Tempur mattress. At the time we both told the sales assistant Elaine that we wouldn't pay that kind of money for a Tempur mattress. However after listening to Elaine explain to us the benefits of sleeping on a Tempur mattress, and if we couldn't afford that a Tempur pillow, I then talked my brother into buying one and then went home and persuaded my husband to come and at least try out the Tempur mattress. We ended up buying an adjustable Tempur bed and mattress plus pillows and mattress cover. The staff, in particular Elaine and the manager Julie were amazing. They both listened to us and helped us find the right products for us. I have since recommended this particular store and these 2 members of staff to everyone I have spoke to in the last few days. Their knowledge is amazing as was every member of staff we spoke to. Everyone was so friendly and helpful. We were in the store for nearly 4hrs. My brother even returned with his partner who is also interested in buying a TV bed and Tempur mattress.

Shonam

By Shonam | 4/30/2016

Friendly staff who took time listening to what you were saying and good advice including knowledge of bed given quick order process

Mark P

By Mark P | 4/29/2016

The quality of assistance was second to none, the vendor knew her product, was not pushy, extremely patient and had an excellent understanding of her customers needs. The shop was bright, well laid out, offered excellent choice and the staff made you feel welcomed and at ease. Overall this was one of my best shopping experiences in a store like this and would highly recommend to all my friends, family and colleagues

Mary

By Mary | 4/29/2016

Elaine my assistant was very helpful and as I was on a low budget made me feel very important and took time explaining all my different options.Elaine made me feel very at ease and after purchasing my goods I felt I had made a friend by the time I left the store.Elaine is very professional at her job and goes out of her way and understands every customer has different needs.

Grace M

By Grace M | 4/28/2016

I have always been satisfied with Dreams and this visit was no different. I was approached not long after I entered the store. The gentleman was very knowledgeable and polite and showed me all the products within my price range.

LADY CAROLE

By LADY CAROLE | 4/28/2016

Kaleem went to great lengths to explain the difference between the beds and had a friendly caring manner. Julie was an angel - very friendly and efficient. As I was shopping on my own- I appreciated their professionalism and caring help. Also,,, loved the coffee.

jimmy mc

By jimmy mc | 4/26/2016

Christopher was most helpful and understood our requirements. He put us at ease and explained fully how and when our mattress would be delivered

colin m

By colin m | 4/25/2016

dionne from the uddingston branch looked after my mother when we both were in the store

maureen P

By maureen P | 4/25/2016

I had gone into the store just to have a look at beds/mattresses, however I saw a deal on with some furniture and Kathleen, one of your assistants could not have been more helpful, resulting in me making a purchase. Kathleen then spent time showing me the mattresses and looking for one which suited my needs. In addition she went onto her computer and looked up one of the beds I had an eye on (which was not on display in store) and she told me all about the product. I have not yet chosen bed & mattress as I have not yet made up my mind however I will return as soon as I have decided. Kathleen is an asset to your store, not a pushy salesperson but one filled with knowledge and patience with me as a customer