Dreams - Uddingston

Had previously viewed the bed and was returning with my husband. Staff were readily available and answered our questions promptly and accurately. Explained colour coding of mattresses.

We were assisted by Elaine whose product knowledge and friendlieness made us feel comfortable enough to make a decision to purchase

The sales girl Elaine seemed to know just about everything there was to know about every bed in the store,this was a very relaxed experience in this store & even got offered tea or coffee which is a nice touch!! Excellent customer service.

the assistants were top notch

Team Member Kaleem was very helpful

The salesman was very knowledgeable & understood our needs, he was very approachable & helpful.

I thought the customer care assistant (I think her name was ashleigh) was excellent. Understood our needs and suggested products that were appropriate. Didn't try to oversell and was very patient with us. In fact, even found ways to give us greater value for our money! Finally, she even gave our 2 year old a fresh bottle of water because she was very hot. A credit to your company. I'might always prepared to take my business to someone who turned what could have been viewed as a commodity purchase, to a pleasurable experience. Thanks!

The sales assistant, Chris, was extremely helpful and very polite. Other members of the store staff were also very helpful and welcoming. Chris talked us through the products suitability requirements for my son, and as my son has special needs and doesn't interact with others easily, i am very happy to say, Chris' friendly approach won my son over and helped my son choose a mattress in no time at all. I would definitely recommed the Birkenshaw store to anybody looking to purchase a new bed. I will be returning to this store in the near future.

The sales person was first class at her job and she put it over well

Sales person Elaine was extremely friendly and exceptionally helpful & knowledgeable about the beds and other products and it was obvious she was passionate about her job.