Dreams - Uddingston

Elaine was very positive, helpful & friendly.

Staff were very helpful and easy to talk to about my new bed

Elaine introduced herself as soon as we entered the shop. She ascertained what we were looking for and spent considerable time finding out what we already had and any problems we were experiencing. She took us through various different types of mattresses and explained thoroughly about them all - we never felt pressured - we just felt Elaine was explaining everything. Although we went for a top end product we never felt at any stage that Elaine was pushing us in that direction. We are extremely pleased and look forward to our new mattress being delivered even though it cost considerably more than we had in mind. The fact you have a price match gave us confidence to purchase there and then without the need to trek round various outlets. Elaine is a credit to your company and nothing was too much trouble despite us trying various matresses several times and your 40 day exchange gives additional peace of mind.

The staff were warm, friendly helpful and courteous. Unlike other bed stores we visited, due to the unique colour marking system on the mattresses we were able to easily find the mattress options that suited us. Again, unlike other stores we were not driven to the choice of bed/ mattress that the assistant wanted to sell us, instead we were invited to look around and ask for assistance if we required it. The staff member Dionne and her colleague were happy to offer assistance, and allow my wife and I time to talk and make informed decisions based on the knowledge and advice given to us and the experience of having both seen and been able to try the products we wished.

The saleslady Elaine was very very helpful and knowledgeable, she put you at your ease right from the offset and nothing was too much trouble, she could answer any question put to her. A proper Salesperson.

Staff were excellent & very knowledgeable. Really friendly & the sale offers were really good.

Most times when you enter a store the sales team are like vultures Hanging about the air like stale bread..... it was so refreshing to have a nice relaxed atmosphere in this store in Uddingston. The young salesman Kaleem was a breath of fresh air very knowledgeable and knew when to step back and let my wife and I decide if we were going to place an order

The sales assistant who dealt with us was very good , he took his time to explain all the different types of mattress and was not pushy at all , we were able to choose a bed that delivered everything we were looking for from the firmness of the mattress to the price. The duty manageress at the time was also very helpful and her advice helped us in our choice.

Staff are very helpful and friendly, and not to pushy.

Good Product knowlege, friendly staff, quick processing.