Dreams - Uddingston

Christopher, is a great asset to your company. Very helpful and attentetive to my needs. Well done Chris

Straight to the point help, no garbage spoken by your staff.

The sales consultant Gerry was very understanding of my needs. I felt he had my best interests at heart and was not too pushy during the sale. He had a great product knowledge and actually suggested the mattress on-line that I chose in the end as it was the best value for money and had everything I was looking for. Overall the process was very relaxed and I didn't feel under pressure which made me want to purchase more from him. Thank you very much for all your help, i will personally recommend Dreams to friends and family in the future.

The products I was looking for were available

Kathleen explained the colour designations and suggested trying out particular beds in the range.

The service provided by Gerry was excellent, he helped me to make the right choice. I'm very delightful

When we visited the store it was pretty busy hence the reason we waited a while for an assistant although we were explained to a few times that they were busy and would be with us soon. I knew what I was wanting so made it easier and the assistant was very helpful and pleasant.

Found what we wanted quickly. Two members of staff extremely friendly. Person who handled our sale highly efficient. A great experience from the minute we entered the shop until the minute we left.

The staff were very helpful, allowing us the time to make our decision. We didn't feel pressured in any way, and felt the assistant felt it was more important we made the right decision for our needs. We visited the store and found a mattress and bed that we liked, but wanted to try a few other stores to make sure we were happy with the products we tried. We returned to the Dreams store approximateky 10 minutes before closing, but Gerry was happy to help us, and took time to show us extras (such as mattress covers), the staff waited an additilnal 15 minutes past closing to complete our order, and did not make us feel rushed in any way. As we are furnishing our fist flat, it was good to have a stress free purchase! We have a second bedroom that we need to furnish when we can afford to, and we will definitely return to Dreams when we get round to making this purchase.

We visited the store at Birkenshaw Trading Estate, Uddingston and were served by Ashley. This lady was absolutely delightful. She knew her products well and thoroughly explained the differences in mattresses to which we were very happy to know that she knew what she was talking about. We found her manner very professional and not at all "pushy". She was not badgering for a sale and allowed us plenty of time to consider our options without invading our personal space. We did advise the manager before leaving how happy we were with the service Ashley had given us and would certainly recommend this store