Dreams - Uddingston

I was very happy with the service I received from Dionne who served me. She was very pleasant, extremely helpful and knowledgeable and even offered us a drink (non alcoholic of course) while we were there which I thought was very nice as u don’t get that in other shops. Hand sanitiser was on display and 2 metre distancing was adhered to.

Kate was extremely friendly and knowledgeable and helped us pick the perfect mattress!

Good customer service Very knowledgeable of the product Took time to discuss the different options Helpful & friendly

Good service and support from sales advisor. Advised in mattress too and completed sleep analysis.

Dionne was the one who helped us and she was very knowledgeable, friendly, professional and helpful.

The process was quick and easy. The website is very easily navigated and cohesive with the in store experience, and I was able to do research on the website to create a short list of mattresses I liked the look of before coming in store to try them out and purchase. The assistance from Lesley was great, quick and easy. She was really knowledgable and friendly and made the experience even better.

Assistance was offered on entering store. Staff were happy for us to browse on our own until we requested assistance. Alex was very pleasant, helpful and knowledgeable.

Our Dreams consultant, Lesley, was excellent. She was very knowledgeable about what type of mattress and pillows I should buy. She gave me time to test each mattress and helped me make my final decision. She was not pushy or giving me the hard sell, but was very professional and knew her products inside out. She explained the pros and cons for each mattress and left me to decide which one suited me best. Coffee was provided while Lesley placed the order......a lovely touch. Ordering took some time,but Lesley knew what to do and completed all the pages on the computer efficiently and effectively, explaining everything as she went along. Fortunately for us, the mattress is in stock and should be delivered next week; unfortunately, due to Covid19, the old mattress cannot be taken away so we will have to arrange this ourselves. A very positive experience

Lesley took me through every detail on the bed. All different matresses were tried and explained what works best with the frame I wanted. Nothing was to much trouble for her. Well done Lesley (Uddingston)

The sales assistant was very helpful