By Chris | 3/4/2020
Assisted by Kelly at the Merthyr branch ...very patient and friendly but not remotely pushy. Did not feel rushed in anyway even though we took some time to decide. We were shown a selection of mattresses based on the information we gave, and ultimately chose a mattress which we are happy with.
By Chris | 3/4/2020
Assisted by Kelly at the Merthyr branch ...very patient and friendly but not remotely pushy. Did not feel rushed in anyway even though we took some time to decide. We were shown a selection of mattresses based on the information we gave, and ultimately chose a mattress which we are happy with.
By KWeav | 3/3/2020
I recieved excellent customer service from Kelly at the dreams store in Merthyr Tydfil. She spent time to understand my needs and what wold best suit me and my situation, despite my limited idea of what bed and matress I was looking for. She also advised me on the options Dreams could provide in a friendly and knowledgable way, without making a pushy sales pitch presented various options to me that were for different purposes and cost points in order for me to make an informed customer decision. She even offered options that due to spending time really getting to grips with what I needed was able to them show me what I wanted. Excellent service, in a professional manner, that was also expertly knowledgable. Kelly is an asset to Dreams and should receive recognition for this.
By KWeav | 3/3/2020
I recieved excellent customer service from Kelly at the dreams store in Merthyr Tydfil. She spent time to understand my needs and what wold best suit me and my situation, despite my limited idea of what bed and matress I was looking for. She also advised me on the options Dreams could provide in a friendly and knowledgable way, without making a pushy sales pitch presented various options to me that were for different purposes and cost points in order for me to make an informed customer decision. She even offered options that due to spending time really getting to grips with what I needed was able to them show me what I wanted. Excellent service, in a professional manner, that was also expertly knowledgable. Kelly is an asset to Dreams and should receive recognition for this.
By KWeav | 3/3/2020
I recieved excellent customer service from Kelly at the dreams store in Merthyr Tydfil. She spent time to understand my needs and what wold best suit me and my situation, despite my limited idea of what bed and matress I was looking for. She also advised me on the options Dreams could provide in a friendly and knowledgable way, without making a pushy sales pitch presented various options to me that were for different purposes and cost points in order for me to make an informed customer decision. She even offered options that due to spending time really getting to grips with what I needed was able to them show me what I wanted. Excellent service, in a professional manner, that was also expertly knowledgable. Kelly is an asset to Dreams and should receive recognition for this.
By KWeav | 3/3/2020
I recieved excellent customer service from Kelly at the dreams store in Merthyr Tydfil. She spent time to understand my needs and what wold best suit me and my situation, despite my limited idea of what bed and matress I was looking for. She also advised me on the options Dreams could provide in a friendly and knowledgable way, without making a pushy sales pitch presented various options to me that were for different purposes and cost points in order for me to make an informed customer decision. She even offered options that due to spending time really getting to grips with what I needed was able to them show me what I wanted. Excellent service, in a professional manner, that was also expertly knowledgable. Kelly is an asset to Dreams and should receive recognition for this.
By Cheryl R | 3/3/2020
Because the young lady who helped us could not do enough to help us from start to finish. Any queries that we had she couldn't do enough to help.
By Cheryl R | 3/3/2020
Because the young lady who helped us could not do enough to help us from start to finish. Any queries that we had she couldn't do enough to help.
By Cheryl R | 3/3/2020
Because the young lady who helped us could not do enough to help us from start to finish. Any queries that we had she couldn't do enough to help.
By Cheryl R | 3/3/2020
Because the young lady who helped us could not do enough to help us from start to finish. Any queries that we had she couldn't do enough to help.