Dreams - Merthyr Tydfil

Excellent attention from the salesperson

Very good service

Amy the Dreams assistant who assisted me was very knowledgeable about the products availble, understood my budget and tried to work within my budget as best as she could. She was very patient especially as I am disabled and it took a while for me to get on and off each bed I tried. She did not rush me at all and I felt well looked after. The bed I chose was slightly over my budget but I was very impressed with the quality and how I felt, especially my back and hip which I have never been comfortable lying on before. I am hopeful and confident that this mattress will finally let me have a full quality nights sleep.

We were looked after and helpfully assisted as soon as we stepped into the store. We were measured / tested for the correct mattress. A good shopping experience.

We saw the exact bed we wanted. We were able to test & choose which mattress we preferred in store. Mark from Merthyr was very knowledgable & helpful.

My experience was outstanding. Mark from the Merthyr team was patient and extremely knowledgeable and helpful. He worked with me and the experience was excellent. I would definitely recommend the company and this store. He is a credit to the company. Customer care is one of the most important attributes that all companies should deliver to their customers and Dreams have got it absolutely right.

Excellent service, tried the dreams mattress checker, very good.

Excellent customer service, not at all pushy, but very knowledgeable.

wasn’t pestered, really friendly, offered refreshments a few times!

Kelly was very helpful and knew which products were most suited to us, saving us a lot of time on our visit. Process of buying was quick and simple, and interest free finance is a great idea, so costs can be split into more manageable monthly payments.