Dreams - Merthyr Tydfil

Good service which had the right balance of care and recognition of time to think things through. Good product knowledge. Good choice

Very helpful staff

I first walked and was welcomed with a massive hello and if you need any help we are here for you , then was asked did I want a cuppa tea which was amazing , then they showed me on to a test bed which was fantastic so was well impressed with the whole visit and shop great staff

We were met on entering the store we were greeted by Kelly. She was with us all the way through and there was nothing too much trouble for her. We explained as to what we wanted and why, we were taken around the store to see all the mattresses that would fit our needs. We were offered a coffee and were we dealt with in a very polite way all the way through our purchase. Apart from me having to part with money (ha-ha.) a very pleasant and pleasing experience. Thank you, Kelly.

We browsed at our own pace, and we're then talked through everything we wanted by a friendly competent salesperson.

I purchased the bed at Dreams Merthyr, Lee Morris customer advisor was extremely professional, very knowledgeable, answered all questions asked, showing a range of beds that would be suitable for me needs, after using the bed match assessment.

Was looking for a specific size bed not standard so pleased they had one was easy to order and arrange delivery

Lee was very helpful and knew his job

the assistant was very knowledgeable and were pleased with our help

Lee our assistant was very knowledgeable and generous with offers of tea or coffee both staff were presentable and since it was quiet we had their full attention