Dreams - Merthyr Tydfil

Friendly staff, very helpful, didn't make us feel as if we had to buy on that day. Very pleasant sales person

Good communication helpful sales lady Good delivery .very Efficient proMt service .

We were given time to just browse on our own and then given excellent assistance when we asked. The salesperson (Lee) answered all our questions and if he wasn't sure he asked a colleague. We were given options and advice. Overall, the experience was very pleasant and satisfactory.

Excellent sales petson. Not pushy very helpful. Made the purchase easy.

Kelly and everyone at the merthyr tydfil store were really helpful and got me the mattress which had the best night sleep last night in a while. They are a credit to the company

The quality of the items purchased and depth of knowledge of the company and salesperson

Had great service in the store, great staff. My and my wife was taken through the Sleepmatch process and then shown us the products available that suited our results. Definitely we go back in the future.

From the moment we stepped into the store the assistant Amy was so helpful... From lying in the tester bed to the cup of tea while sorting out what bed we needed to order... Very helpful.. Made spending our hard earned money easier to part with

Friendly greeting when entering the store. The assistant asked what type of bed we were looking for and asked us to lie on a bed to determine pressure points and where support was needed. We were offered coffee which was very good. Once we were shown different beds the assistant was very knowledgeable about different beds and also gave us time to be sure rather than pressurise us which was very appreciated. Once we made the decision which bed we liked she explained everything regarding all of the Dreams procedures and practices together with the extended insurance and its benefits which we agreed to also take out. The service we experienced from the time we walked through the door was very positive and professional. Thank you very much and we can't wait for the bed to be delivered. Excellent.

Lee who had only been working there 4 days was very knowledgeable friendly and gave great advice.