Dreams - Merthyr Tydfil

Having explained what we were after, and been shown all the options for the bed base, we were then offered the experience of the mattress selection machine, which we found very helpful in making our final choice.

From start to finish everything was explained to us and after the computerised bed test we were encouraged to take as long as necessary to try out the recommendations. The purchase took no time at all. Amy 95 was excellent.

Kelvin made the shopping experience calm and easy going. He is a warm hearted gentleman whom I greatly recommend as a customer service agent. A family man who did the best he could for my needs and it was more than satisfactory.

Matress super comfy and good price.

The assistants were knowledgable . They advised me of the right mattress for my bad back and put me on the new machine which computerised the best mattresses for my condition.

Good customer service, very helpfull with our needs and very helpfull with the options.

I was unsure of the type of beds I wanted for a spare room for 2 of my grandchildren Kelly came along after giving me quiet time looking around the store then she guided me through what I wanted until we found the exact type of beds that would suit my needs.

Good customer service

Kelly ( colleague ) was very friendly and informative regarding the Hopkins D ottoman fabric oatmeal bed.

I visited the store in Merthyr Tydfil to purchase a single bed for my daughter and the spare room. I wanted a bed with storage initially I saw a bed online but having spoken with Amy at the store she recommended the Francis Ottoman and explained the benefits and that it would have the longevity I was after as beds are fairly expensive and I was on a budget and Amy took all these factors into consideration when recommending the bed I purchased. She didn't push me to add other things on bit I did take up the bed cover as my daughter is young and wanted the extra protection to avoid the possibility of any failures in the bed which hopefully there will be none