Dreams - Merthyr Tydfil

The sales women was very helpful

We have used Dreams before and were very happy with the service. I had looked elsewhere for the product I was looking for - an adjustable bed. Dreams had exactly the product I was looking for - another company had a different style of adjustable bed (a K frame)

We went to dreams knowing which bed we wanted and what size and needed advice on the mattress front (there's so many out there it's insane) A colleague named Kelly assisted us in choosing the best mattress for us using the mattress tester bed (very impressed) We were then given options on pillows like we use to take on a trip through mattresses..all of heavenly nature. From the off we were made to feel comfortable about choosing which one knowing all the facts and weighing up cost vs time/usage - and other things we hadn't considered. In the end we narrowed it down to 2 and ended up with the best mattress- tempur cool touch sensation elite 25sk....heaven.... Very impressed with the service we received and all the options available to us...can't wait for it to arrive. Customer service was brilliant, really made the whole experience :)

Excellent customer care, knowledgeable employee, flexible with suiting our delivery requirements.

very happy with the staff that was helping us.

The service was amazing

Amy (Welsh Amy) was incredibly helpful and patient with understanding what exactly I wanted. She was friendly, polite and had great product knowledge. I feel like I’ve come away with the right products for me.

The staff were excellent i could not fault them

Very helpful and knowledgeable staff member kelly

Colleague was friendly and engaging