Dreams - Merthyr Tydfil

kelvin was very helpful and accommodating

Very friendly staff. Well presented . Clean store . Cryonons fir my daughter to draw

we have always visited dreams for our beds for several years we find the service of the staff and quality of stock beats any on high street

Very friendly staff as usual always happy to give them my custom

The staff made both my wife and myself at ease, hence why l have returned three times in 7 years.

Very helpful knowledgable staff

Good customer service and advice which resulted in purchasing the product.

In one word: Kelly. My wife and I had already visited two stores (competitors, whom I won't name here) and one had a pushy salesperson and we quickly left, the other had no salesperson at all and we left after receiving no assistance. By the time we got to Dreams in Merthyr I was already pretty fed up with bed shopping before I even walked through the door. But I can't praise Kelly enough, she got the balance just right between supplying us with all the information we needed and NOT being a pushy salesperson. After answering all our questions Kelly made my wife and I a coffee each. What a wonderful, friendly atmosphere in that store! It genuinely felt like Kelly was more interested in making the experience enjoyable for us, than whether or not she got a sale. While my wife must have had a lie down on every mattress in the store Kelly covered every topic from the structure inside the mattress, to how our son is handling the move to comprehensive school. We saw beds we liked in each store we went to, but the advantage Dreams in Merthyr had over the competition was Kelly. My wife and I can't praise her enough and sincerely hope she gets the recognition she deserves.

Good over all experiance

We were served by Kelly who was extremely helpful and explained the different type of mattresses available for us to buy and the different type of bed frames also she encouraged us to try all the mattresses and also try them with different type of pillows