Dreams - Merthyr Tydfil

Clean well laid out store. Friendly knowledgeable assistant who was polite and very helpful without being pushy. Good choice of mattresses and ample time and opportunity to try them out.

Excellent information from assistant. Answered all my questions , very informative and very polite. Very helpful in all aspects of buying a bed.

one place had everything I needed in one place staff very friendly and informative

Expert advice given frankly and in a friendly manner by a practical staff-member (Claire) with integrity and without fuss.

Staff were very friendly and knew what they were talking about. Explained the different types of beds that they had to offer, bed were colour coded so knew exactly what I was looking at.

Efficient, kneledagle friendly staff who were able to offer assistance without placing any pressure to make a purchase.

Customer service was outstanding ,particularly product knowledge and friendliness . The goods were on show so we could make our decision on whether to purchase quickly and efficiently . A tea or coffee was offered to us upon our arrival which was a nice touch. We were offered a choice of delivery times to suit. The only down point which wasn't reflected in any way on your staff was the time it was taking to authorise your 0% finance deal. After waiting 15 minutes for the application to be looked it was still in a queue. We ended up not bothering with it as we had to go to another appointment which was rather disappointing.

I was very happy and impressed with your store assistant Kelly. She was very attentive and helpful. She made my visit very enjoyable.

The staff were to exceptional ability.

We have ordered bedroom furniture from dreams ons number of occasions. The service is always fantastic, product quality excellent and price superb.