Dreams - Merthyr Tydfil

2712 ratings
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Location

Pentrebach Retail Park,
Merthyr Tydfil, WL CF48 4TQ

Dan H

By Dan H | 12/27/2017

Siôn was very helpful, understood my needs and guided us to the right product

MARTIN JONES

By MARTIN JONES | 12/26/2017

THE ASSISANT WAS VERY FRIENDLY AND GIVE GOOD ADVISE

Dave d

By Dave d | 12/26/2017

Very polite friendly staff.left us alone to discuss my purchase without hassle or interference.overall a very pleasant experience.

Anonymous

By Anonymous | 12/26/2017

The gentleman that dealt with my order was very helpful and gave me lots of information about your products Gave me time and space to decide what I needed

M L D

By M L D | 12/26/2017

My husband and I have bought a bed from the Dream store in the past and this bed has lasted use for about 10yrs - 12yrs with no problems apart from age, I would have no problem in recommending your store to all my family and friends.

Mal

By Mal | 12/21/2017

We were approached by Kelvin shortly after entering the store and he asked if we needed any help or advice. We explained to Kelvin what we wanted and was shown all the combinations of what we were considering, when we made our minds up we placed the order.

Janet M

By Janet M | 12/18/2017

The store was very well presented and clean. The staff were helpful with advise on the different mattresses then stepped back to allow us to try the beds On our own but were within easy reach if we needed help. Did not feel pressured as can be felt in other retail stores.

Scott E.

By Scott E. | 12/15/2017

The assistance I received from Claire, the sales assistant was excellent and made the whole experience very pleasant.

Andrea W

By Andrea W | 12/15/2017

I WAS ABLE TO TRY THE PRODUCTS IN PERSON UNLIKE BUYING OVER THE INTERNET. THE MAN SERVING ME TOOK HIS TIME TO EXPLAIN THE DIFFERENCE INTHE BED RANGE I WAS LOOKING AT WHICH ENABLE ME TO MAKE AN INFORMED DESICION. HE ALSO EXPLAIN ABOUT BEING ABLE TO RETURN THE MATTRESS IN I FIND IT IS NOT COMFORTABLE WHICH PUT MY MIND AT REST AS IT IS A BIG PURCHASE TO MAKE. I BROUGHT THE MATTRESS PROTECTORS BEFORE IT WAS EXPLAINED THAT THEY ARE REQUIRED SO THIS WAS NOT AN EXTRA EXPENSE FOR ME. I WAS EXTREMELY SATIFIED WITH THE 8 YEAR GARENTEE AND I LEFT THE STORE FULLY INFORMED AND VERY HAPPY WITH MY PURCHASE.

Tracy P

By Tracy P | 11/29/2017

Customer service was excellent. We were given great information which has helped us to pick the perfect bed and mattress.