Dreams - Merthyr Tydfil

The expert assistance I received was excellent and cursity I received impressed me.

Tested the bed salesman informative about different types pf beds mattresses and colours etc

Choice of beds and variety and evey bed we looked at the staff explained what was the difference between the choices.

Very helpful but not pushy! Any queries we had were answered with full explanations and politely. We took quite a long time to decide on which bed we wanted and at no point were we made to feel pressurised.

Store assistant was extremely helpful

Kelly the assistant was very helpful, polite and friendly..nothing was too much trouble to explain the difference in the beds, very knowledgable.

I made this purchase on my second visit to the store to look at an ottoman bed seen on the website. On first visit, the salesman, Kelvin, gave me more options around ottoman beds than I wasn't aware of from the website and he also suggested lifting the beds to see how easy they were to open.There was no pressure to purchase and I went away to rethink my options and went back the following week and ordered the bed, mattress and bed cover and had a free mattress protector from the same salesman. I also took my sister with me who ordered the same bed in a different colour. Staff were friendly and knowledgeable and the whole process was quick and easy.

The staff were very friendly and acomadating and very knowledgeable about the products they were very helpful also. Store was clean and tidy and well presented

Kelly was very professional took time to understand our needs and pointed us in the right direction, she explained the difference between the mattresses

Kelvin the sales person was very knowledgable, very helpful and really quick.