Dreams - Merthyr Tydfil

I arrived at the store with my youngest son William, generally just checking out a new bed for him. We were greeted warmly by a lovely lady called Kelly whose advice and lovely disposition led to us purchasing a bed from the store. At no time did I feel that I was under any pressure and Kelly was very kind, making me coffee and ensuring that William had a drink too. Although she was quite new to her role, she was supported by her colleagues who were equally pleasant. I received excellent advice and Kelly ensured that we were shown cheaper alternatives in order to keep our price down despite my finally electing to purchase a luxury bed. We must have mulled over our decision for almost two hours and at no time did I feel obliged to order: instead Kelly and her team were friendly, informative and made the whole process a pleasure. It is likely that I will purchase another King size bed of the same calibre (for myself) in the very near future and will make sure that I do so from the same store. Thank you all very much.

The assistant Kelly was friendly, knowledgeable and extremely helpful.

We were shown and tried all products with out pressure. Making it easy to decide.

I was highly satisfied because I was attended to as soon as I entered the store. The sales assistant, Claire, was extremely helpful and an excellent sales person...not pushy but because of her friendliness, helpfulness and product knowledge I felt confident enough to purchase there and then. (I had not planned to purchase on that occasion!) She is a credit to your company.

Excellent service literally from the time I entered the store. The sales assistant, Claire, was extremely helpful, friendly and had a good knowledge of your products.

Great range of products, knowledgeable, helpful and friendly staff.

it was a very good buying experience

The salesman was very knowledgable of the products and answered our questions precisely. All salesmen were friendly and polite. We were offered a cup of tea which placing our order which was very welcoming..

I was very happy with the service I had and I'll definitely be shopping in the Merthyr store again.

Very pleased with the knowledge and help of the assistant. It's nice not to be put under pressure when shopping and he was straight there when we needed him can't thank him enough. We were even offered tea or coffee by the other assistant to. Thanks Dreams