Dreams - Merthyr Tydfil

I just wanted a soft mattress as I had lost weight due to health problems. The assistant was very helpful and,after assessment of weight etc, I tried various beds to find the most comfortable for me. I didn't feel pressured in any way,, and I'm happy I've found the right one thanks to the patience and understanding of Stacey the sleep expert in merthyr store

Very helpful and pleasant chap who dealt with us, without hassling us at all. Very efficient and knew the products inside out. Prices seem fair - we have dealt with this store a few times and are always happy.

The greeting from the staff member Claire was really nice made us feel comfortable and pointed us in the right direction of what we were looking for , the next lady who helped us I can't remember her name but she was really knowledgeable about the product that we were looking at and very efficient and telling us about the product, price and delivery terms . We had no idea of what we were going into spend and we spent alot lol but we left more than happy I'm just hoping the price of what we paid actually lives upto our expectation.

Friendly staff and plenty of choice

we visited the store one day to look at the style of beds available, we then did some research online and also phoned the store and we spoke to (Claire) and she gave us the information we needed and then we went back to look again at the beds, we were very pleased with the time spent with us discussing our options and both store assistants helped with our choIce of bed and delivery times were given which fitted into our time line and we bought the bed and mattress there and then because our experience was so good the assistants went above and beyond our expectations and we would highly recommend them. We were offered refreshments and they spent time giving us advice and help with the choice of beds for our needs in our new B & B.

Sales assistant Amy was very welcoming , helpful and was able to help us find the perfect bed combination.

Very helpful staff and enabled me to get the correct mattress for my comfort.

Stacey was friendly and not to pushy :)

Kelly was friendly, helpful and professional in catering to our needs would recommend that Kelly is the person to look for.

Under the friendly and professional guidance of your sleep expert, Kelly, we were able to use your machine to find our comfort zone and try out lots of suitable mattresses. When we had selected the mattress that was in budget and comfortable Kelly gave us clear information regarding pricing, arranged a suitable delivery date and organised payment; she made this a very pleasant experience. Thanks Kelly