Dreams - Merthyr Tydfil

Staff were friendly and professional ,we were given plenty of time to decide on our purchase. Michael the assistant provided us with all information required to select the product which suited us best.

Helpful assistant

My experience at dreams was great as I found the staff really helpful

We liked the way the shop was set out the ease of the colour coding of the mattresses and the information provided by the staff Sean in particular and the advice he gave in respect of what we wanted out of the bed lead us to making the right choice for our need

friendly staff and very helpful also

Very friendly and professional service, was made very welcome by all the staff, every thing was explained very clearly on all the offers & products, was offered refreshments. I am very pleased with the service provided by the staff. I would recommend this service to my friends and family.

Amazing welcome from the staff. Our sales rep (Mike) was very knowledgeable and made it his personal goal to understand our needs. At no point did I feel like I was being pushed into a purchase which made the experience even more enjoyable. All questions that I put to Mike were answered with facts which developed trust from the start. During our discussion, I mentioned that I was a serving member of HM Forces and Mike informed me that Dreams offer a "Forces discount". This discount made me feel rewarded for my service and I'd like to thank you for this. During this visit, I brought my 9 year old son with me. The team made him feel involved and enjoyed interacting with him. I actually think he enjoyed his visit more than he enjoys going to the park! Overall, an amazing experience which has encouraged me to recommend Dreams to family and friends. I look forward to my next purchase.

Staff very friendly and extremely helpful whilst allowed time to try out and discuss products at our leisure.

Lovely staff - really helpful - will return

I had looked on the dreams website, compared products from other companies and finally chose to buy my item from dreams. I don't shop on-line so was pleased that we have a local store. The guy in the store was just Epic, he was very knowledgeable of the products and standards. He assured me of the Dreams reputation and further advised me of the good quality and standards of the company and products. He helped me be aware of what exactly my needs or wants were. I had an idea of what I wanted before going to the store. But after leaving, I was totally satisfied that I had made the right choice and the price I paid was worth the amount for the quality and service that I received. I am expectant that my product will serve me well, when I receive it in a couple of weeks.