Dreams - Merthyr Tydfil

Staff were very friendly. Mike knew the products and spent plenty of time with us to make sure we had everything that we needed and were as happy as possible with our order.

when I went into the store, Mike was more helpful, he came to immediately. once I had made my choice Claire wa excellent going through all of the paperwork. I wa more than pleased.

From the moment I stepped into the store I was treated with the greatest respect. The staff were extremely helpfull and Mike, who we dealt with, was exceptional in his knowledge of the products in store. From a few questions asked he supplied us with the right product for us. All in all a very delightful experience

Very friendly helpful staff, knowledge of the products of staff was outstanding. All in all a very pleasant experience.

I was greeted almost immediately by Kelvin [who was on his first day in the store] who made me feel a most valued customer. He had all the time necessary to explain, to answer questions, and then to make helpful suggestions that enabled me to make informed decisions. Both he and the Manageress entered into some gentle banter with each other and with me such that it made parting with #3k a whole lot easier!

found colleague very helpful andfriendly colleague name janathon

This was my first time visiting a Dreams store and I was very impressed with the level of service and range of mattresses. I was served by a very informative and helpful member of staff who advised on my individual requirements.

the cost of assembly i thought was high at £50, especially after spending £2000 in store. Also the delivery time had extended from when I made my original enquiry from 1 week to 4. I was very please with the service from Clare who helped me in store

This time I bought over the phone

The price of the products and the month wait for delivery