Dreams - Merthyr Tydfil

The sales assistant AMY was absolutely delightful! She had a fabulous knowledge of all the mattresses and knew exactly which was the perfect one for me. It was a lovely experience. Thank you Amy.

From start to finish Kelly was at our Beck and call and nothing was too hot or too heavy for her, we told her what we wanted and what we didn't want and she showed us exactly what we were looking for, nothing was too much trouble for her, she was very courteous and extremely friendly and knowledgeable

The young salesperson lee is a credit to your company. He was extremley helpful and knowledgeable and helped us choose the right mattress for our needs. Stire was immacukate and w felt very safe under these covid times

I would like to thank Amy (welsh) for the way she dealt with us , she was such a delight ,very professional @ helpfull .I'd come back to your store @would recommend it to friends @family ... Thankyou dreams for my lovely bed ..

Prompt professional service with brill technology to identify our needs.

Excellent knowledge by the staff The bed demonstration with the voice of Joanne Paige seemed a bit silly and false to me

Staff very informative and friendly

Kelly was very knowledgeable and helped us to find exactly what we wanted by listening to our needs. We also received pillows which was a nice touch.

Kelly was a very experienced individual who made the whole experience easy and explained everything in detail, and at a a pace we were comfortable with, Any questions we needed to have answers for were explained in a knowledgeable and calming manner. Highly recommended

My visit to store was a great experience, Kelly was amazing, took time to understand my needs and what I was looking for. After Kelly advised me fi to try out the bed match machine it really helped with my decision. Kelly didn’t push any sale tactics on me and showed me the options of mattresses best suited. The two gentleman at the store were brilliant also, friendly, chatty and even offered myself and parents a bottle of water which was unexpected. Finally after viewing the options Kelly allowed me to have a look around and try the mattresses at my own pace, it was great to see all the Covid measures in place and made me feel very at ease.