Dreams - Brighton

Had to wait for a computer to become available.

I was more than satisfied with service

Even though we liked the products we expected to get a better sale price as we bought 2 mattresses and 2 head boards

I am never highly satisfied when I have to go sopping

Slight mix up over deposit - not able to be dealt with in store, but customer relations (Daniel) sorted it out and all was fine from there on. More the fault of Dreams having different rules for online and store purchases.

I think there could have been better offers and incentives

The item we were looking at (a bed) was coming apart in the showroom which concerned us. The assistants knowledge of the £80 pillows we wished to buy was not comprehensive. We had to go elsewhere to find a firm rated mattress in a natural collection

I was overall but as I am disabled lack of a lift was a problem

Price paid for matress was average, not the best.

Delivery time for one of the items purchased