Dreams - Brighton

Came into store knowing what I wanted , guy was very helpful in processing my order quickly and I was able to see items in store and compare.

The showroom advisor (Judy at Shoreham) was very knowledgable, took the time to listen to my needs and offer a range of options which would suit my purposes. Her professionalism yet friendliness is to be commended and one of the reasons I would recommend Dream’s to others.

Absolutely fantastic customer service. Felt so welcome, everyone was so friendly and extremely helpful. Left the shop feeling very satisfied and happy. Will definitely return.

it was the whole experience, immediate attention from the sales assistant and then left to browse at my own leisure before he came back to assist with his truly encyclopedic knowledge. The time take to "fit" me for a mattress was quickly done, informative and thorough and the following recommendation for the type and firmness of the mattress, turns out was spot on. Sadly no example of the bed type i was after was on show, apparently not available anywhere to see but the sales assistant was able to show me on a large screen the bed and discussed it with me to a point where i felt even sight unseen i was confident enough to place the order. Just excellent work.

Chaz was extremely knowledgable of your products. She was not pushy and took the time to acknowledge what our requirements where.

THE SALES ASSISTANT WAS ABLE TO FULFIL ALL MY REQUIREMENTS AND OFFER A QUICK DELIVERY DATE WHICH WAS OF THE UTMOST IMPORTANCE TO MY PERSONAL CIRCUNMSTANCES

very good service martin great salesman

Having shopped at this store before I returned and, again , was impressed by the customer service, from entering to leaving! Judi was excellent advising me on what mattress to buy and why! Also was pleased to be offered the 10 year extra cover plan. Great idea! Unfortunately there is 3 week wait for my delivery, sure it’ll be worth it. Also like the ‘ take away’ service of old mattress

Excellent customer service really good sales representative Chaz so professional and efficient.

Friendly and knowledgable service