By Fiona R | 10/21/2021
We had a very good in-store experience. We were welcomed but did not feel any pressure at all to buy. We were offered a clean pillow to take round with us so that we could try out the mattresses in a covid-safe way. When we found a mattress that felt very comfortable but was above our price range, the sales assistant pointed out two others that were similar but cheaper so we found exactly what we wanted. The Sales assistant (Martin) was very friendly and helpful without being at all pushy. The purchasing process was straightforward and we only have to wait one week before our mattress arrives.
By Jenny | 10/19/2021
The assistant was knowledgeable and helpful and I was satisfied with the choice of stock.
By dee | 10/18/2021
staff were very pleasant did not rush us to make a choice and let us go back over all the beds we tried
By Linda S | 10/18/2021
Chazz was very helpful and friendly throughout our visit
By JanH | 10/17/2021
The lady who helped me in the Southwick store was incredibly helpful and friendly.
By Steve J | 10/17/2021
We was welcomed on arrival. Very friendly staff who put our needs at their first priority.
By Camillacm | 10/16/2021
Great service from Steve in Hove!
By David B | 10/16/2021
Our shop assistant whose name was 'Guy' made it really easy to figure out what caters to our specific needs.
By Pete B | 10/14/2021
Very friendly and engaging staff member (Martin). Valued his suggestion to use the simulator to facilitate a range of mattress products to suit our needs. Very happy with the Covid precautions and regular cleaning. Offered bottles of water. Very clear with the sales and delivery process. Just very professional.
By Sl | 10/13/2021
The sales assistant was knowledgeable and not pushy at all. The analyser is a very good piece of equipment