Dreams - Gillingham

3288 ratings
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Location

Gillingham Retail park, Ambley Road,
Gillingham, EN ME8 0PU

Georgina M

By Georgina M | 6/20/2020

Jamie was lovely during our visit, had great knowledge and was a good laugh. Went through all the products that fitted our needs. Found the perfect bed.

Georgina M

By Georgina M | 6/20/2020

Jamie was lovely during our visit, had great knowledge and was a good laugh. Went through all the products that fitted our needs. Found the perfect bed.

Georgina M

By Georgina M | 6/20/2020

Jamie was lovely during our visit, had great knowledge and was a good laugh. Went through all the products that fitted our needs. Found the perfect bed.

Andy C

By Andy C | 6/20/2020

We originally visited on Friday 19th June late on in the day and were greeted by Emma who was very welcoming and also was extremely good at communicating the new processes in place to keep us and her safe. We were introduced to the machine that carries out the analysis and at all times, Emma was excellent with her communication and explanations. Following the results of the analysis Emma showed us to one of the recommended mattresses, allowed us to spend time experiencing the bed, explaining all the features and benefits - very knowledgable. We were then allowed to try alternatives so as to experience the variables, at which pointe started to run out of time as the store was closing. Emma was quite embarrassed but we were so impressed we made arrangements to return the following day to meet back up and continue the process. The following day we went back to the store to pick up where we had left off to be greeted again in the same professional manner, use of the PPE again and allowed to ask as many questions as we wanted, even if they were repeats. Emma was patient with us and really helped us through the purchasing journey to make sure that we made the right decision.

Andy C

By Andy C | 6/20/2020

We originally visited on Friday 19th June late on in the day and were greeted by Emma who was very welcoming and also was extremely good at communicating the new processes in place to keep us and her safe. We were introduced to the machine that carries out the analysis and at all times, Emma was excellent with her communication and explanations. Following the results of the analysis Emma showed us to one of the recommended mattresses, allowed us to spend time experiencing the bed, explaining all the features and benefits - very knowledgable. We were then allowed to try alternatives so as to experience the variables, at which pointe started to run out of time as the store was closing. Emma was quite embarrassed but we were so impressed we made arrangements to return the following day to meet back up and continue the process. The following day we went back to the store to pick up where we had left off to be greeted again in the same professional manner, use of the PPE again and allowed to ask as many questions as we wanted, even if they were repeats. Emma was patient with us and really helped us through the purchasing journey to make sure that we made the right decision.

Andy C

By Andy C | 6/20/2020

We originally visited on Friday 19th June late on in the day and were greeted by Emma who was very welcoming and also was extremely good at communicating the new processes in place to keep us and her safe. We were introduced to the machine that carries out the analysis and at all times, Emma was excellent with her communication and explanations. Following the results of the analysis Emma showed us to one of the recommended mattresses, allowed us to spend time experiencing the bed, explaining all the features and benefits - very knowledgable. We were then allowed to try alternatives so as to experience the variables, at which pointe started to run out of time as the store was closing. Emma was quite embarrassed but we were so impressed we made arrangements to return the following day to meet back up and continue the process. The following day we went back to the store to pick up where we had left off to be greeted again in the same professional manner, use of the PPE again and allowed to ask as many questions as we wanted, even if they were repeats. Emma was patient with us and really helped us through the purchasing journey to make sure that we made the right decision.

Andy C

By Andy C | 6/20/2020

We originally visited on Friday 19th June late on in the day and were greeted by Emma who was very welcoming and also was extremely good at communicating the new processes in place to keep us and her safe. We were introduced to the machine that carries out the analysis and at all times, Emma was excellent with her communication and explanations. Following the results of the analysis Emma showed us to one of the recommended mattresses, allowed us to spend time experiencing the bed, explaining all the features and benefits - very knowledgable. We were then allowed to try alternatives so as to experience the variables, at which pointe started to run out of time as the store was closing. Emma was quite embarrassed but we were so impressed we made arrangements to return the following day to meet back up and continue the process. The following day we went back to the store to pick up where we had left off to be greeted again in the same professional manner, use of the PPE again and allowed to ask as many questions as we wanted, even if they were repeats. Emma was patient with us and really helped us through the purchasing journey to make sure that we made the right decision.

Parker04

By Parker04 | 6/19/2020

I had been to furniture village before my visit to dreams. The price was similar In both cases but I felt the service at Dreams went above and beyond as d your representative Jamie was friendly Without being pushy and also Professional and very conscious to adhere to the health and welfare guidelines if staff and customers alike A credit to your company

Parker04

By Parker04 | 6/19/2020

I had been to furniture village before my visit to dreams. The price was similar In both cases but I felt the service at Dreams went above and beyond as d your representative Jamie was friendly Without being pushy and also Professional and very conscious to adhere to the health and welfare guidelines if staff and customers alike A credit to your company

Parker04

By Parker04 | 6/19/2020

I had been to furniture village before my visit to dreams. The price was similar In both cases but I felt the service at Dreams went above and beyond as d your representative Jamie was friendly Without being pushy and also Professional and very conscious to adhere to the health and welfare guidelines if staff and customers alike A credit to your company