Dreams - Edinburgh - Seafield

Great customer service

The man David at seafield road took his time to find me the perfect bed and mattress.

All questions considered and answered in a straightforward manner.

The staff were very helpful. This is second occasion in as many years that I've bought from the Leith branch. The guys were very helpful and pointed out exactly what I needed to fulfil my needs, plus gave a few options for me to choose between.

I was impressed with safety standards and the customer service and knowledge displayed by the staff member during my visit. The whole procedure was a pleasant experience and delivery was on time and they respected my property.

David was very confident and knowlegable about the products on display

The one member of staff in the store was very helpful under the circumstances.

First time visit go the store was greeted by a member of staff who introduced himself, we explained that I was looking for a bed for my son , The assistant explained that he would be better using the bed that measures him and recommends a mattress to suit. This is exactly what my son did we were then shown a selection of mattresses which we then picked my sons favourite, We also purchased the new pillows he tried and a recommended Tempur mattress protector. The advisor was professional and kept as safe distance and was helpful and extremely knowledgeable and friendly.

I really enjoyed my visit to the shop. Godfrey was really approachable and knowledgeable. He made me used the machine to help me select the right mattress for me and also allowed me to try any mattress I wanted. As the machine result was not 100% in line with what I was looking for he suggested an alternative that was actually perfect for me and I ended up buying. I would definitely come back to buy a new bed in the future or recommend the shop to friends.

Service was excellent. Our assistant was Godfrey.