Dreams - Mansfield

1366 ratings
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Location

Unit 3 Portland Retail Park, Midland Way,
Mansfield, EN NG18 1HA

WendyP

By WendyP | 7/5/2019

Staff extremely helpful and not pushy. Found the assessment valuable in helping choose the right mattress and to have delivery in only one week is great service

mark jb

By mark jb | 7/1/2019

The store and staff where fantastic, I was able to get my new bed delivered within a week

AnnieW

By AnnieW | 6/30/2019

Frances assisted us in a very professional and friendly way, spending time with us and answering all our questions.

James

By James | 6/30/2019

Good, friendly service (Frances was very helpful). Wide range of products available.

Emma C

By Emma C | 6/30/2019

The staff were friendly and let me test out the mattresses without handling me but were there if I needed to ask anything.

Karenr

By Karenr | 6/30/2019

Could not fault a thing from start to finish advised which mattresses would be suitable for us after a quick 3 minutes on the bed machine also the quick process of buying the mattress and pillows which was shown to us as we both get hot at night

Kathryn D

By Kathryn D | 6/28/2019

Louise in the Mansfield store was most helpful and knowledgeable. She spent time with us and helped in our decision making.

Susan M

By Susan M | 6/24/2019

We went in clearly stating we were on a journey and wouldn't buy that day, we said we'd been to John Lewis. Hollie was very welcoming, friendly and professional. She offered us a drink, she then asked what we thought we might need then explained the mattress finder machine. She then patiently took us from bed to bed again fully explaining the mattress. She even ensured we got a suitable pillow. We left very happy. Then the next day we went to Bedsons, nice assistant, but not got bed selector machine, shown a lot of unsuitable beds and one perfect bed but ridiculous price. So we went straight to Dream 're tried the bed we liked. The Manager was in and offered us a drink, told us to ensure we were really happy with the mattress. We were so ordered it. Very good process! The Manager put Hollie down as seller because she did all the hard work. We bought a pillow and bought the bedcover. Even had to change delivery date, so easy. Great experience. Told my family and friends.

Claire H

By Claire H | 6/16/2019

The staff were very helpful and understanding of my needs. Tina was great and gave great advice.

Toezamaze

By Toezamaze | 6/16/2019

Extremely friendly, took the time to listen to why I was in need of a new mattress, offered me different options for the child the mattress was for, of similar price and quality also gave me advice on better protection for the mattress. Over all the experience was smooth, pleasant, friendly & not rushed, like most places.