Dreams - Mansfield

1366 ratings
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Location

Unit 3 Portland Retail Park, Midland Way,
Mansfield, EN NG18 1HA

Thomas

By Thomas | 12/27/2017

Approached by the store manager whilst browsing, excellent service and very knowledgeable of the products in store.

Fiona N

By Fiona N | 12/26/2017

Claire was brilliant at explaining the colour coding and showing us mattresses we were interested in and in helping us decide on a firmness. She explained the differences between mattresses and made the whole process very easy and pleasant with us having our 3yr old daughter with us

Amim

By Amim | 12/26/2017

The service helped sell the product. It was natural and not forced and not pushy. We were offered tea coffee or juice and we hadn’t at this point placed an order. We did however find a mattress that was cheaper elsewhere but returned to place an order for the bed. Fabulous delivery time given can’t wait to sleep in my new bed!

Yvonne P

By Yvonne P | 12/26/2017

The service was excellent and Rav spared no time in helping to find what we were looking for. Also we were supplied with a lovely cup of coffee. Hoping that the goods meet our expectations. Yvonne Pitchford

CarolineT

By CarolineT | 12/26/2017

friendly and helpful service. knowledge of products available, delivery times & comparisons good.

Izzy S

By Izzy S | 12/26/2017

The staff in Mansfield Dreams were very helpful. We only went in to browse but ended up buying two beds, which we're quite excited about receiving. Holly, who showed us the beds and described them and worked out the prices was very helpful. We were given time to choose and nothing was rushed or awkward. The Manager even got us a better deal on the extended warranty cost. Originally we were a bit daunted about choosing new beds but this was much easier than expected. Also we are pleased that the delivery people will take away our old bed and mattress, which was something we were worried about. All in all, a good experience and we would definitely shop at Dreams in Mansfield again.

Charlotte M-J

By Charlotte M-J | 12/17/2017

Very friendly staff making you feel comfortable and welcome. Beverley who served me did a great job.

Terry

By Terry | 12/16/2017

Hollie who served us in store was very helpful and knowledgeable about the product that we purchased. After showing us different matresses she left us all alone to make our choice.

JulieA

By JulieA | 12/9/2017

Sales assistant Claire took the time to listen to my needs and suggested different options. She answered all of my questions and her colleague Helen made me a cup of tea, which helped with the trying out the mattress process , where you always feel a little silly. Overall staff very friendly, polite and knowledgeable- Claire made the whole process a lot simpler than I thought it would be, even enjoyable so thank you.

Jim A

By Jim A | 12/5/2017

Decided to change our current mattress (6 years old) and whilst shopping in same area, called into Portland Retail Park, Mansfield for a 'look'. We were asked by Manager, if we needed any help and we took him up, not really knowing the type of mattress to think about when changing. He really was very helpful and definitely knew what he was talking about. We were obviously happy with the information and help he gave - resulting in our purchase there and then!