Dreams - Gloucester

Good, knowledgeable service. Fair price

Omg! Amazing service from the store manager Shaun. So helpful only went to look at beds and ended biting the bullet and bought one. I have worked in retail for a long time and I don’t think some of my staff have his customer service skills. It was an absolute joy. He took all the stress out of our shopping for a bed, mattress and headboard there was no pressure from him either. If every retailer had a Shaun in their shop what a great shopping experience it would be.

Assistant was very knowledgeable and helpful. Happy to give us her time but without being at all pushy. We were given time to think about our options. we did leave the store and looked elsewhere but decided we preferred the experience at dreams.

Good everything.

The help was attentive but not over-bearing. Also the salesman was knowledgeable and easy to speak to.

I met with Louise, highly experienced and knowledgable. Total pleasant experience and lovely cup of coffee. Thank you

Good all round service very professional nice to see these days.

We felt Louise and Shaun were extremely understanding and helpful in providing us the information and knowledge needed for us to make a decision on a bed frame and mattress. I would highly recommend speaking with one of those two employees

James was very friendly, knowledgeable and helpful. He was also really good with our 4 year old son, keeping him occupied while we used the sleep match machine

James offered help but was not pushy. He was inquisitive and ensured he understood what we needed, he helped us use the computer and then helped us try a number of mattresses. He gave us a drink whilst we decided what mattress we would by and then ordering was very quick. My husband liked the pillow he used in all the beds we tried so much he bought one to go with the new bed. James provides very knowledgable service.