Dreams - Gloucester

The store was really well set up, with a wide range of products available to view and try out, which is always good when comparing mattresses. There was plenty of staff available to help if needed but they didn't annoy me or try to pressure me into making a purchase. Staff were very friendly and helpful, answering all of my questions and overall, I just couldn't fault anything!

The dreams assistant, listened to both my husbands and I’s needs and then tailored what we needed to that, and made sure we were happy before we continued.

From the minute I entered the store I was made to feel welcome and my needs were paramount. The assistant was very knowledgeable and not at all pushy. He was called Shaun.

Shaun in Gloucester was extremely helpful and knowledgeable. Nothing seemed too much trouble. He stayed late for us. We were most impressed. (Validation code 193)

Was given ample time to decide to test which products i wanted. Not pressured by sales assistant and was very happy with the information provided.

louise was very good and helpful about the products good at her job.

Shaun very helpful went into store near closing time.nothing was a problem.and he knew we wanted to purchase a bed.very happy and helpful and stayed passed closing time to help us.nothing rushed.

We entered the store with an idea in mind for what mattress we were looking to buy, we were greeted by Alan who was so insightful when helping use chose which would be best for us, guiding us through the sleep match so that we fully understood what was on offer. He was not pushy in any way and genuinely just wanted us to leave happy! Alan was also fantastic when we were after a couple of extras (mattress cover & duvet) especially when we were after a memory form topper and he found just what we were looking for at a great price!

We were greeted by Alan who was busy so he got his colleague James to come to help us. James was very good, explaining everything to us, letting us try various mattresses according to our needs. Even producing a pillow.

Sales assistant James was helpful and knowledgable. Good choice, good service. one issue is that there is no dibbled parking outside the store, and the doors do not automatically open making it tricky for a wheelchair.