Dreams - Gloucester

Shaun was very helpful

Good knowledgable attentive service

Good service

Louise at the glos store was very helpful and knowledgeable. She listened to what we needed and helped us with matching our needs to the right product. No pushy sales.

I was greeted on entering the store by Louise. I spent a short while looking at the beds before being asked if I needed any assistance. I explained what I was looking for and was shown the options available. The store was busy and Louise was great at multi tasking ensuring she saw to all customers in the store, excusing herself while she ran around to make sure everyone was OK, this did not interrupt my service. Louise had a great product knowledge and found my perfect mattress with the mattress finder machine. When it came to purchase Louise offered a drink before starting. Louise ran me through everything I needed to know and the different payment options available. Also offering pillows and mattress protectors. Louise was lovely and had great customer service! Very smiley and welcoming.

Friendly staff & ease of finding the correct mattress & making the purchase

Made to feel special, not just another customer. Shaun was more than helpful and nothing was to much trouble. Would not hesitate to use the store again.

Shaun was incredible help full and helped us find the mattress that was right for both of us

Assistants product knowledge and ability to try out mattresses etc

Very friendly, knowledgeable staff who left you in peace to browse but immediately onhand when needed