Dreams - Gloucester

Sales rep (Louise) was brilliant

Alan was extremely helpful and knowledgeable. He took time to understand our requirements and gave us time to talk to each other without pressurising us into a decision. He was courteous and dealt with our sale efficiently and politely.

Walked in, and was approached by Alan. He ascertained our requirements and pointed us in the right direction. This enabled to arrive promptly to arrive at a decision to order. Paper work completed quickly, and we left the store satisfied.

Shaun was very polite and did not pressure me in anyway he showed me the a variety of beds that would help me get a good night sleep.

James who guided and dealt with us in a friendly and efficient manner providing the answers to our queries

I had planned to visit quite a few shops in search or a new bed and frame. Since having to have an ileostomy, I now have to sleep on my back, instead of my front, causing me to never be so comfortable. Having a hole through my abdominal muscle is also giving me lower back pain, as my back is having to take on the role of supporting my core more. This has resulted in quite a few sleepless, very uncomfortable nights. I'll be honest, I genuinely didn't have a great opinion of Dreams before visiting today, I don't know why, not for any particular reason. However, after sampling the quality of the products along with how much time and care I was given by Jordan, a very non-pushy and friendly salesman at the Gloucester branch, the perfect match for me was found. My parents will definitely visiting soon to purchase a Tempur Mattress (a little out of my budget unfortunately) soon. I'm delighted with what I have chosen with the help of Jordan and am really looking forward to the delivery. I don't think I'll get out of bed for a week!

assistant was most helpful and took time to let us choose the right bed.

Staff were very helpful and knew the products and availability. I felt they were genuinely interested in my personal requirements. Nothing was too much trouble.

I was served by Jason and then Loise on the two visits made to the Gloucester shop. Jason was most helpful in helping me decide the two beds that I purchased on my first visit . When I returned two days later it was Louise who took me through the order. Both were knowledgeable, attentive and with good customer facing dispositions.

Excellent product knowledge by James and Alan. Friendly, not pushy, service